SHIPPING

We are happy to ship our products to customers worldwide!

If your country does not appear in the list of countries we ship to, please contact us at info@oenling.com and we will get back to you if we can ship to your country.

Legislation, distances and language barriers make it difficult to serve customers from many different countries. We have set up our international web shop in English to target customers from both inside EU and outside EU respectively. There are different tax and VAT rules in each and every country, so prices and rates depend on where you are shopping from:  

Customers from the EU: When you are shopping from within the EU, you will see the final price of the product once you reach the checkout. We charge you all relevant taxes and VAT so you don't have to pay any extras once the order reaches you in your country. We settle VAT and taxes with the local tax authorities in all EU countries quarterly.

Please note that the prices in our International webshop are shown exclusive of VAT to begin with and your local VAT / tax (if you are shopping from inside the EU and US) is added during checkout.

Customers from the US: Due to the recent changes in US tariff and customs regulations, we are now also charging all local taxes and customs - so the price you see during checkout INCLUDES taxes, customs and duties.

We're partnering with UPS for faster, more reliable delivery with all duties pre-paid, so there will be no surprise invoices or delays at customs. What you pay is what you pay.
Customers from outside the EU and US: We do not settle tax and / or duties with countries outside the EU or US, so if you are shopping from anywhere outside these markets, please expect to be charged local VAT and taxes, once your parcel arrives at the borders / goes through customs. 
 

Please note that you can choose to view the prices in different currencies - go to the very bottom of the page, and choose your currency in the dropdown.