Contact and opening hours

Customer service

If you have questions about our products or your order we are here to help you!

We have listed frequently asked questions and answers here, maybe you can find your answer right away.

Contact customer service:
Phone:+45 21 25 25 25 monday-thursday from 10 to 14 (CET - Europe).
Or send us an e-mail at: we will respond within 24 hours on weekdays.

Knitting support:
If you have a technical knitting question about one of our knitting patterns that you are working on, contact us via the support form here.