Contact and opening hours

If you have questions about our products or your order we are here to help you!

We have listed frequently asked questions and answers here, maybe you can find your answer right away.

Otherwise see our contact details below.

 

Customer service

PLEASE NOTE: BOTH OUR CUSTOMER SERVICE AND HELPMAIL ARE CLOSED FROM DEC 20TH 2025 - JAN 4TH 2026

Contact customer service:
Send us an e-mail at: info@oenling.com - we will respond within 24 hours on weekdays.

Knitting support:
If you have a technical knitting question about one of Önling's own knitting patterns, please feel free to contact us on help@oenling.com or via the support form here.

Collaborate with Önling
If you have questions about marketing, test knitting or collaborations, you can contact our SoMe & Digital Coordinator Freja directly at freja@oenling.com.