Knitting support

If you have technical questions regarding a pattern from Önling, we can help you if you send an e-mail describing the following: 

1) Name of the pattern in question.

2) Page number in question. 

3) Which part of the pattern are you working on. 

4) Description of your problem. 

5) And of course your name, phone number and e-mail address so we can get back to you. 

Send the e-mail to help@oenling.com. 

We can only help your if you describe all of the above. We reply to all e-mails as soon as possible on week days. Please do not expect a reply on weekends.

If your question regards a knitting pattern in one of our knitting books, see corrections here. 

Please note: We cannot assist you with questions regarding knitting patterns from other designers, we suggest to contact the designer in question.